Question 1

What are your Community Discounts?

Accepted Answer

The Dispensary offers everyday and weekly savings for members of our Nevada community, including: Heroes: Veterans, first responders, and nurses save 25% off every order. Wisdom 50+: Customers 50+ save 10% off every order. On Sundays and Tuesdays, save 40% off from open to 9am and 30% off from 9am to close. Higher Education: Students and faculty save 10% off every order. Medical Patients: Save 10% off every order. Cannabis Industry: Save 20% off Wednesday through Saturday and 30% off Sundays and Mondays. Hospitality: Save 30% off Sundays and Mondays. Refer-a-Friend: Rewards members receive a 1,000-point gift in their digital wallet for each friend they refer, with no referral limit. Birthday: Rewards members receive a 2,000-point gift in their digital wallet on their birthday every year. Points may take up to 24 hours to populate. New Customers: Save 30% off your first visit, 35% off your second visit, and 40% off your third visit. Rewards program sign-up is required for all discounts. Valid ID or documentation must be provided for verification.

Question 2

Is this a Med, Adult-Use or both market?

Accepted Answer

Both. Nevada allows medical and adult-use cannabis sales, and all six The Dispensary locations serve both medical patients and adult-use customers.

Question 3

Where are your current locations?

Accepted Answer

The Dispensary has six locations across Nevada: Decatur and Eastern in Las Vegas, Gibson in Henderson, and 2nd Street, Lemmon Drive, and Plumb Lane in Reno.

Question 4

Does the dispensary offer Drive-Thru or Delivery Options?

Accepted Answer

We do not currently offer drive-thru service. Delivery is available in select Nevada service areas. Las Vegas and Henderson delivery orders are placed through our Gibson location, while Reno delivery orders are available through our 2nd Street and Plumb locations.

Question 5

What ways can I place an order?

Accepted Answer

Shop in-store or place an order online for pickup or curbside. Delivery is also available in select service areas through Gibson for Las Vegas and Henderson and through 2nd Street and Plumb for Reno.

Question 6

What payment types are accepted?

Accepted Answer

We accept cash, chipped debit cards, CanPay, and Dutchie Pay by Bank at participating Nevada dispensaries. Standard ATMs are also available onsite. Credit cards and Chime cards are not currently accepted. Delivery orders are currently cash only.

Question 7

Can I bring cannabis across state borders?

Accepted Answer

No. Cannabis purchased in Nevada should remain in Nevada. Do not transport cannabis across state lines, even when traveling to another state where cannabis is legal.

Question 8

What is the difference between medical cannabis and adult use cannabis?

Accepted Answer

Adult-use cannabis is available to adults 21 and older with valid government-issued photo identification. Medical cannabis is available to qualifying patients with valid medical cannabis documentation and may include medical-specific benefits and purchase allowances.

Question 9

Do the dispensaries have an ATM onsite?

Accepted Answer

Yes. Standard ATMs are available at all The Dispensary Nevada locations.

Question 10

Can I place a Curbside Pickup?

Accepted Answer

Yes. Curbside pickup is available at our Nevada dispensaries. Place your order online, wait until you receive a message confirming that your order is ready, and follow the arrival instructions provided with your order. Availability and hours may vary by location.

Question 11

What is the VIP Tier?

Accepted Answer

VIP Tier members enjoy bigger rewards, priority perks, monthly savings, and exclusive surprises throughout the year

Question 12

I have never visited a dispensary. Can I just walk in and shop?

Accepted Answer

Absolutely. If you are 21 or older, bring a valid government-issued photo ID and stop by any of our Nevada locations. You do not need to be a Nevada resident to purchase adult-use cannabis. Medical patients should also bring their valid medical cannabis documentation.

Question 13

Is there parking?

Accepted Answer

Parking options vary by location. Visit your store's location page for current parking information and directions.

Question 14

Can I follow you on any social media platforms?

Accepted Answer

Absolutely. Follow The Dispensary Nevada on social for the latest news, drops, events, and more from the GOAT.

Question 15

How do I reach the VIP Tier?

Accepted Answer

Customers qualify by spending $5,000 or more within the calendar year

Question 16

How much Cannabis can I buy in one visit?

Accepted Answer

Nevada cannabis retailers may sell up to 2.5 ounces of usable cannabis, one-quarter ounce of concentrated cannabis, or a combination of usable and concentrated cannabis that does not exceed the legal limit.

Question 17

Is the dispensary handicap accessible?

Accepted Answer

Accessibility features may vary by location. Please contact your local store if you need information about a specific accessibility feature or accommodation.

Question 18

How do I choose the best product for me?

Accepted Answer

Our knowledgeable team is here to help. Tell us what you are looking for, your experience level, and your preferences, and we can help you explore flower, vapes, concentrates, edibles, tinctures, and more to find an option that fits your needs.

Question 19

What perks come with the VIP Tier?

Accepted Answer

Earn 6 Points on every $1 spent High Value Redemptions – Redeem up to 40,000 points for $400 Off Skip the Line – Priority service upon check-in Monthly Savings – Receive two 50% Off discount coupons each month on qualifying purchases VIP Parking – Access to a reserved parking spot near the entrance Double Points Wednesdays – Earn 12 points for every $1 spent every Wednesday Additional Perks – Enjoy surprise discounts, exclusive coupons, and limited time offers throughout the year

Question 20

Is there a possession limit?

Accepted Answer

Yes. Adults 21 and older may possess up to 2.5 ounces of usable cannabis, one-quarter ounce of concentrated cannabis (not to exceed 7,087 mg of THC), 7,087 mg of THC in cannabis products, or a combination that does not exceed the legal limit. Registered medical cannabis patients may possess up to 2.5 ounces of usable cannabis, 10,000 mg of THC concentrate, 10,000 mg of THC in edible cannabis products, or a combination that does not exceed the medical legal limit.

Question 21

Can I visit the dispensary more than once per day?

Accepted Answer

Yes. You may visit more than once, but Nevada purchase and possession limits still apply.

Question 22

What are the rules for Exchanges & Returns?

Accepted Answer

For questions about a product issue, return, or exchange, please contact the store where the product was purchased. Eligibility may vary based on the product and circumstances.

Question 23

Can I consume cannabis in store?

Accepted Answer

No. Cannabis consumption is not permitted inside The Dispensary locations. Nevada law also restricts cannabis consumption in public places and vehicles.

Question 24

How can I become a medical patient?

Accepted Answer

Nevada residents can apply through the Nevada Medical Marijuana Patient Cardholder Registry. The state registry provides information on eligibility, application requirements, fees, renewals, and medical cannabis rules. Nevada Medical Marijuana Patient Cardholder Registry

Ayr in Nevada

The Dispensary Gibson - Henderson

The Dispensary Decatur - Las Vegas

The Dispensary Eastern - Las Vegas

The Dispensary 2nd St - Reno

The Dispensary Lemmon - Reno

The Dispensary Plumb - Reno

Nevada FAQs

Community Discounts

General Information

Locations & Access

Other Services

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